FREQUENTLY ASKED QUESTIONS

Q

Where is the event?

A

Overland District 7000 Rossmore Lane, El Dorado Hills CA 95762 (off Vine Street, El Dorado Hills Town Center)

Q

Do we bring our own chairs?

A

Yes, Low back chairs only in the main grass area – higher chairs must be off to the sides. Blankets OK – but remember not to be a ground hog. If you take up too much space our professional blanket skoothcers will jump into action.

Q

What are the festival hours?

A

Gates open at Noon (VIP ticket holders get in a half hour earlier to pick their spot and can enjoy the VIP Patio lounge with complimentary light bites and wine/beer tasting from 11:30-1:30). Show starts at 1 PM and is over about 6PM. VIP patio lounge closes at 1:30.

Q

Where do we park?

A

There are a little over 250 parking spaces at the venue – once these are full a “Lot Full” sign will be placed near the bottom of Rossmore Lane. Additional overflow parking is being made available by our friends at Hills Church on White Rock Road. With a free shuttle generously donated by Red Hawk Resort & Casino. From Town Center take White Rock Road, cross over Latrobe Road and then left on Windfield and a right into the parking lot. Watch for Heart of the Hills Blues Blast Overflow Parking signs. No event parking at Town Center – free shuttle only available at this overflow lot (to and from).

Q

Will there be food and beverages?

A

Absolutely – we will have 4-5 food trucks and wine and beer for sale (as well as non-alcoholic beverages). In addition, VIP ticket holders will be treated to some complimentary small bites and winetasting in the VIP lounge area for a limited time at the beginning of the event. Drink tickets will be sold for adult beverages. General admission ticket holders can also taste wine between 12:00 pm to 1:30 pm in designated booths around the event ground perimeter.

Q

Is outside food/drink and ice chests allowed? Bag Policy?

A

NOPE. No outside food or drink and no ice chests. No large bags, backpacks – small purses only. Bags are subject to search.

Q

What if I want to spend the weekend in El Dorado Hills – is there a hotel in area?

A

Be sure to contact the Holiday Inn Express & Suites – 4360 Town Center Blvd., El Dorado Hills. Mention the festival and save!

Q

Are kids welcome?

A

While we appreciate and welcome festival-goers of all ages, we want to emphasize that our event is primarily designed for adults. Please be aware that amenities catered specifically to families are limited.

Q

Smoking Policy? NO SMOKING IN GENERAL EVENT GROUNDS.

A

This is a non-smoking venue.

Q

Are dogs allowed?

A

Sorry, no dogs (except certified service animals).

Q

What if I can’t find my E-Ticket?

A

You can call us at (916) 933-1355 and we can resend (but not on event day!) We will have a master manifest list of all ticket holders at the gate alphabetically.

Q

Can I transfer my ticket if I cannot attend?

A

Sure. Just make sure whoever you give your ticket (s) to has the e-ticket on their phone or a printed copy.

Q

Who produces Heart of the Hills Blues Blast?

A

El Dorado Hills Chamber of Commerce – with proceeds benefitting the many programs of the Chamber, helping business thrive!