FREQUENTLY ASKED QUESTIONS

Q

Where is the event?

A

Overland District 7000 Rossmore Lane, El Dorado Hills CA 95762 (off Vine Street, El Dorado Hills Town Center)

Q

Do we bring our own chairs?

A

Yes, Low back chairs only in the main grass area – higher chairs must be off to the sides. Blankets OK – but remember not to be a ground hog. If you take up too much space our professional blanket skoothcers will jump into action.

Q

What are the festival hours?

A

Gates open at Noon (VIP ticket holders get in a half hour earlier to pick their spot and can enjoy the VIP Patio lounge with complimentary light bites and wine/beer tasting from 11:30-1:30). Show starts at 1 PM and is over about 6PM. VIP patio lounge closes at 1:30.

Q

Where do we park?

A

There are a little over 250 parking spaces at the venue – with handicap parking. The venue lot(s) are for VIP, handicap and general admission handicap only. Once these lots are full a “Lot Full” sign will be placed near the bottom of Rossmore Lane. Additional overflow parking is being made available by our friends at El Dorado Hills Town Center AND Hills Church. When the venue parking is full, you will be directed to park at the Regal Cinema lot right at the bottom of Rossmore Lane. This will also be a shuttle stop – shuttles courtesy of our friends at Red Hawk Resort & Casino. When the Town Center/Regal lot is full (or close to) you will be directed to park at the Hills Church lot. From Town Center take White Rock Road, cross over Latrobe Road and then left on Windfield and right into the parking lot. This is also a designated shuttle stop. Watch for Heart of the Hills Blues Blast overflow parking signs. Please only use the designated parking areas we’ve been granted permission to use. Thank you.

Q

Will there be food and beverages?

A

Absolutely – we will have 4-5 food trucks and wine and beer for sale (as well as non-alcoholic beverages). In addition, VIP ticket holders will be treated to some complimentary light bites and wine tasting – (food in VIP lounge area – see map). And both VIP and G.A ticket holders will have the ability to wine taste at the designated booths (look for red balloons) located around the event grounds perimeter. VIP tasting from entry time (11:30a) to 1PM. G.A. tasting from entry time (noon) to 1PM.

Q

Is outside food/drink and ice chests allowed? Bag Policy?

A

NOPE. No outside food or drink and no ice chests. No large bags, backpacks – small purses only. Bags are subject to search.

Q

What if I want to spend the weekend in El Dorado Hills – is there a hotel in area?

A

Be sure to contact the Holiday Inn Express & Suites – 4360 Town Center Blvd., El Dorado Hills. Mention the festival and save!

Q

Are kids welcome?

A

While we appreciate and welcome festival-goers of all ages, we want to emphasize that our event is primarily designed for adults. Please be aware that amenities catered specifically to families are limited.

Q

Smoking Policy? NO SMOKING IN GENERAL EVENT GROUNDS.

A

This is a non-smoking venue.

Q

Are dogs allowed?

A

Sorry, no dogs (except certified service animals).

Q

What if I can’t find my E-Ticket?

A

You can call us at (916) 933-1355 and we can resend (but not on event day!) We will have a master manifest list of all ticket holders at the gate alphabetically.

Q

Can I transfer my ticket if I cannot attend?

A

Sure. Just make sure whoever you give your ticket (s) to has the e-ticket on their phone or a printed copy.

Q

Who produces Heart of the Hills Blues Blast?

A

El Dorado Hills Chamber of Commerce – with proceeds benefitting the many programs of the Chamber, helping business thrive!